Terms of service
TERMS OF SERVICE
Welcome to Soily Organics.
Throughout this website, the terms “we”, “us” and “our” refer to Soily Organics. We offer this website, including all information, tools, and services, to you conditioned upon your acceptance of the terms, policies, and notices stated here.
By visiting our site and/or purchasing from us, you agree to these Terms of Service. These Terms are created to ensure fairness, transparency, and mutual trust between Soily Organics and our valued customers.
If you do not agree with any part of these Terms, we respectfully request that you do not use our website or services.
Our store is hosted on Shopify Inc., which provides us with a secure e-commerce platform to serve you efficiently.
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SECTION 1 – ONLINE STORE TERMS
By using our website, you confirm that:
• You are at least 18 years old or using the website under parental/guardian supervision.
• You will use our products and services only for lawful purposes.
• You will not engage in activities that harm the website or other users.
We are committed to providing a safe, respectful, and secure online shopping experience.
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SECTION 2 – OUR COMMITMENT TO YOU
At Soily Organics, we aim to:
• Provide clear and accurate product information
• Maintain transparent pricing
• Ensure hygienic and safe packaging
• Deliver high-quality organic food products
If any genuine issue arises, we will make reasonable efforts to resolve it fairly and promptly.
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SECTION 3 – PRODUCTS & PRICING
• Some products may be available exclusively online and in limited quantities.
• Prices may change due to market conditions; however, confirmed orders will not be affected.
• We strive to display product images accurately, but slight variations may occur depending on your device screen.
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SECTION 4 – ORDERS & BILLING
We may refuse or cancel orders in limited cases such as:
• Suspected fraudulent transactions
• Technical pricing errors
• Unauthorized bulk purchases for resale
If an order is canceled, we will notify you and process any applicable refund promptly.
You agree to provide accurate billing and shipping details to avoid delivery delays.
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SECTION 5 – RETURNS & REFUNDS
Returns and refunds are governed by our Refund Policy.
If you receive a damaged or expired product, we take full responsibility and will resolve the matter as per policy guidelines.
For food safety and hygiene reasons, opened or used products delivered in good condition are not eligible for return.
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SECTION 6 – THIRD-PARTY SERVICES
We may provide access to third-party tools or links for convenience. While we select partners carefully, we are not responsible for third-party policies or practices.
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SECTION 7 – CUSTOMER FEEDBACK
We value your feedback and suggestions. By submitting comments or reviews:
• You allow us to use them for improvement and transparency.
• You confirm that your comments are lawful and respectful.
We reserve the right to remove inappropriate or harmful content to maintain a positive environment.
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SECTION 8 – WEBSITE SECURITY & PROHIBITED USE
To protect all customers, you agree not to:
• Use the website for unlawful activities
• Upload malicious software
• Attempt unauthorized access
• Violate intellectual property rights
Violation may result in suspension of website access.
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SECTION 9 – DISCLAIMER & LIMITATION OF LIABILITY
We work continuously to provide secure and uninterrupted service. However:
• Temporary interruptions may occur due to maintenance or technical issues.
• Products are provided as described and subject to availability.
To the extent permitted by Indian law, Soily Organics shall not be liable for indirect or consequential losses arising from website use.
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SECTION 10 – GOVERNING LAW
These Terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of appropriate courts in India.
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SECTION 11 – CHANGES TO TERMS
We may update these Terms occasionally. Updated versions will be posted on this page. Continued use of the website indicates acceptance of changes.
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SECTION 12 – CONTACT INFORMATION
We are always happy to assist you.
Soily Organics
📍 Address:
Canal Road,
Baraut, Baghpat,
Uttar Pradesh, India
📞 Phone:
9917328880
9917328884
📧 Email:
soilyorganicsprivatelimited@gmail.com
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At Soily Organics, our goal is to build lasting trust through purity, honesty, and quality service.
Soily Organics – Harvest, Health & Harmony. 🌿